The particular conditions of each property are described in detail in its file. Accepting these conditions, you will agree with the particular conditions of the property that you will reserve.

1. Identification.

JUJUY SL or its commercial name Sa Talaia Blanca, with CIF B07563893 and domicile fiscal in the street Jaume III, nº 25 of Can Picafort, 07458 of Illes Balears. It is the owner and marketing agent of the apartments advertised on the website ( www.satalaiablanca.com). In future Sa Talaia Blanca or The Property.

The Tenant refers to the client / user interested in renting the Property. The User.

2. Payment.

At the time of booking The User must pay, within a period not exceeding 48 hours and as a deposit, the equivalent of 35% of the total price. In the event of not making the deposit within the established period Sa Talaia Blanca reserves the right not to attend said reservation. Received said income will be sent a confirmation of reservation.

The rest of the amount to be paid must have been made at least 42 days before the date of arrival at the destination property. Failure to do so in said period Sa Talaia Blanca may cancel the reservation and apply the corresponding cancellation policies, detailed in point 4 of these terms and conditions.

In the event that the reservation is completed less than 42 days before the date of arrival and occupancy of the dwelling, the total amount (100%) of the reservation must be paid in full.

Payment methods accepted will be bank transfer, credit card (VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS).

In order to expedite the procedures, the User must send to Sa Talaia Blanca a copy of the proof of payment by e-mail when the chosen mode of payment is a bank transfer, also running at his exclusive charge the expenses and banking commissions that these transactions may cause.

The prices are understood in Euros and as a rule with their corresponding taxes included, unless otherwise specified.

3. Bond.

Sa Talaia Blanca reserves the right to request a guarantee against damage, breakage, damage to theft or excessive dirt on the property of destination. If requested, this information will appear in the additional costs section in the description sheet of the property, and will be paid on the day of arrival at the reception always by credit card (VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS). This amount will be returned within 72 hours after the departure of the property, as long as there have been no damages in the accommodation.

In exceptional cases the payment of the deposit in cash will be accepted.In this case, it is essential that the User provide an account number where the deposit will be deposited at most 72 hours after the departure.

When no deposit is made for the concept described in the previous paragraph, Sa Talaia Blanca may require the customer an amount equal to the cost of possible damages, thefts or excessive dirt as compensation. The User is responsible for any damage that occurs on the property during his stay, provided that this is for reasons attributable to it.

4. Sustainable tourism tax.

This is a tax levied by the Government of the Balearic Islands on persons who enjoy accommodation services per day in establishments. Rates are between € 0,27 and € 2,20 per person / night. Children under 16 years old are not taxed. According to the regulations, the agrotourisms have the following rates:

  • High season: from May 1 to October 31.
    • Stays of less than 9 days: € 2,20 per day.
    • Stays of 9 or more days: from the ninth day 1,10 € per day.
  • Low season: from November 1st to April 30th.
    • Stays of less than 9 days: 0,55 € per day.
    • Stays of 9 or more days: from the ninth day 0,27 € per day.

The User must pay the amount resulting from the days of his accommodation, the day of his arrival (in cash) if he has not previously paid.

For more information: http://www.caib.es/sites/impostturisme/f/244188

5. Cancellations.

In case of cancellation by the User, the following conditions will apply:

  • If the cancellation occurs more than 6 weeks before the date of entry, 30% of the rental fee will be penalized.
  • If cancellation occurs less than 6 weeks before the date of entry, will be penalized with 100% of the rental amount.

In case of no show (NO SHOW), the User will lose 100% of the rental amount.

6. Changes of date and people.

Modifications of dates may be made in the following cases, always in writing notifying Sa Talaia Blanca and subject to the following conditions:

  1. Increase of dates: It will be possible to increase the days of stay always in the same property chosen and whenever it is available during the dates by which it is chosen. No change will be made if the difference of the reservation amount is not previously paid. In case the dates are increased before 6 weeks before arrival, the client must pay 30% of the nights added.
  2. Reduction of dates: It must be notified in writing and with the maximum anticipated date of arrival.In case of reduced dates within the last 6 weeks prior to arrival, no refund will be made of the total amount of the reservation made. In case the dates are reduced before 6 weeks prior to arrival, the client must only pay the remaining 70% of the nights to enjoy, being exempt from paying the remaining amount of the reduced nights.
  3. Increase in the number of persons: provided that the same property has sufficient capacity and reasonable notice.

7. Robbery.

Sa Talaia Blanca is not responsible for any theft or robbery that may occur in the agrotourism facilities during your stay.

8. Force Majeure.

In the event of situations of force majeure Sa Talaia Blanca, you may have to make changes to your reservation. If this is not possible to offer the apartment in optimal conditions, the User may choose to accept another apartment or to cancel the reservation. In the latter case, Sa Talaia Blanca will proceed to the payment of the amount entered to date.

9. Occupation.

The maximum occupancy of the apartment is indicated on the booking confirmation. Exceeding the permitted capacity without prior authorization may lead to cancellation of the contract without right to refund the price paid.The apartment object of the following contract is destined solely and exclusively for use of accommodation, not being able to have different uses and enjoyments, such as banquets, celebrations, parties, seminars, etc ... without the approval and the knowledge of Sa Talaia Blanca. Holding any different activity, as well as exceeding the maximum capacity that has established the apartment in number of beds, will result in immediate termination of the stay and in the terms described above.

10. Characteristics and inventory of housing.

Sa Talaia Blanca will take into account all the precautions necessary for the apartments to be correctly described in all their publications.Sa Talaia Blanca is committed to repair quickly possible deficiencies in the property or to seek a suitable alternative that meets the expectations of the client.

11. Pets.

Pet ownership is not allowed.

12. Smoke free zone

The entire hotel is non-smoking. Smoking is only allowed in the areas indicated by the reception staff.

13. Cleaning, lingerie, garden, pool and maintenance.

The apartment will be delivered clean and provided with bed linen, towels and table linen.

If the stay is more than five days, Sa Talaia Blanca will perform the cleaning of the apartment.The day and hour of cleaning of the apartment for stays longer than five days, will be notified the day of the arrival of the User to the agrotourism. The User can change the towels and sheets during this cleaning.

The maintenance of cleaning of the house is the responsibility of the User during his stay.

In the apartments, the person in charge of cleaning, as well as those in charge of the garden, pool and general maintenance, reserve the right to have access to the apartment and access the interior, even without the presence of the User.

14. Check in and check out.

It is essential that the time of entry is from 4 pm to 9 pm. Also, the time of departure must be before 10 am in the morning.

If it is not possible to arrive before 21:00 on the part of the User to the apartment, it will have to request permission to Sa Talaia Blanca to arrive at a specific time.

15. Jurisdiction.

In case of discrepancies that may arise between the parties, they agree to submit to the jurisdiction and jurisdiction of the Courts and Courts of Inca (Mallorca).